Certified Maintenance & Reliability Professional (CMRP) Practice Exam

Which of the following steps is NOT part of the root cause analysis process?

1. Implement recommendations

2. Document all failures

3. Track the recommended solutions

4. Collect evidence about issues

The correct answer is: Document all failures

In root cause analysis, one of the fundamental steps is to document all failures because this step provides a comprehensive understanding of the problem and ensures that all relevant information is captured. By documenting failures, teams can identify patterns, understand the context of each failure, and accurately diagnose the underlying issues that need to be addressed. Implementing recommendations, tracking the recommended solutions, and collecting evidence about issues are all integral parts of the process aimed at correcting issues once they have been identified. Each of these steps contributes to ensuring that effective measures are put in place to prevent future occurrences of the identified problems. The process relies heavily on a thorough collection and analysis of failure data, making documentation a crucial component for a successful outcome in root cause analysis.