Certified Maintenance & Reliability Professional (CMRP) Practice Exam

Which principle advises against using arbitrary numerical targets?

1. Institute leadership

2. Eliminate slogans and exhortations

3. Eliminate arbitrary numerical targets

4. Break down barriers between departments

The correct answer is: Eliminate arbitrary numerical targets

The principle that advises against using arbitrary numerical targets emphasizes the importance of establishing realistic and meaningful objectives based on informed data and analysis rather than setting goals that might not relate to actual performance needs or capabilities. This approach helps organizations foster a culture of continuous improvement and enhances overall productivity because it encourages employees to focus on quality and value rather than chasing potentially unrealistic numbers. Setting arbitrary numerical targets can lead to misaligned priorities, where employees may prioritize hitting those numbers at the expense of genuine productivity or quality work. By encouraging a focus on relevant performance measures, this principle promotes a deeper understanding of operational challenges and builds a foundation for making informed decisions that ultimately lead to sustained improvements within an organization.